ZXVENDING focus on automatic control programs and smart vending machine customization, our will support you for the vending machine guidance and troubleshooting no matter you bought VM from ZXVENDING factory or local distributor.
Customised Ice Cream Vending Machine
When Mr. Johnson reached out to us through our company website, he was looking to purchase a customised ice cream vending machine for his newly opened café. He detailed his requirements in the enquiry form, specifying the machine's capacity, refrigeration needs, and desired aesthetic features to match the café’s interior design. He also provided images of the café’s decor to help us understand his vision better.
Our team promptly responded to Mr. Johnson’s enquiry, arranging a virtual meeting to discuss his needs in greater detail. We showcased examples of similar projects we had completed in the past and provided recommendations for optimising the machine's functionality and design to ensure it would meet his specifications.
Over the following week, we maintained close communication with Mr. Johnson, fine-tuning the design and technical aspects of the vending machine. This included customising the machine’s exterior with the café’s branding and ensuring the refrigeration system could maintain the optimal temperature for various types of ice cream.
Once the design was finalised, we proceeded with the manufacturing process. The machine was completed within the agreed timeline, and we arranged for its delivery and installation at Mr. Johnson’s café. Upon receiving the machine, Mr. Johnson was thrilled with the final product, praising its design and functionality. He noted that the custom ice cream vending machine had become a popular attraction in his café, boosting both sales and customer engagement.
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FAQ
Can I see the machine data from my mobile phone?
Yes,we develop mobile phone app for the machine you can check the machine data such.
What shall l do if the machine has some problems?
(1) Our engineer will support by video call.
(2) We have operation videos, basic trouble shooting videos so that you can solve it in time.
How long is the delivery time?
Base on the quantity you need. Usually within 5-30 days.
How about the warranty and after-sales services?
The product is guaranteed up to one year from purchased.We have professional after-sales team,About technical problem,our after-sales engineer will reply within 12 hours.
What is the life time of your Vending Machine?
17 years at least.
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